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Privacy Policy

Last Updated: December 05, 2025

This Privacy Policy describes how Vitality Salon Cooperative (“we,” “us,” or “our”) collects, uses, and safeguards information from individuals who visit our website, book appointments, or otherwise interact with us (“Consumers”). We are committed to protecting your privacy and maintaining the security of your Personally Identifiable Information (“PII”). Please take a moment to review this Privacy Policy to understand how we manage and protect your information.

By accessing or using our website or services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

Personal Information You Provide:

When you request an appointment, complete a form, or contact us through our website, you may voluntarily provide personal information such as:

  • Name

  • Email address

  • Phone number

  • Service preferences or inquiries

  • Any other information you choose to share

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Marketing & Text Messaging Consent:
By entering your phone number or email, you agree to receive communications from us, including appointment reminders, newsletters, and promotional messages.
Message & data rates may apply. Message frequency may vary. Reply HELP for assistance or STOP/UNSUBSCRIBE at any time to opt out.

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Automatically Collected Information:

When you interact with our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages viewed and browsing behavior

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Cookies:

We may use cookies or similar technologies to enhance your browsing experience and gather usage information. You can learn more or adjust your preferences in our Cookie Policy.

2. How We Use Your Information

We use the information collected for purposes including:

Providing Services

  • Scheduling and managing appointments

  • Delivering salon services

  • Responding to questions or service requests

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Communication

  • Sending appointment confirmations and important updates

  • Sharing promotional offers or newsletters (opt-out available anytime)

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Website Functionality & Improvement

  • Monitoring usage trends

  • Improving user experience and website performance

3. Sharing Your Information

We do not sell or share your mobile or personal information with third parties for marketing or promotional purposes.
Your privacy is important to us. However, in specific circumstances, your information may be shared as described below:

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Business Operations

We may share information with trusted third-party service providers who support essential operations, such as:

  • Payment processors

  • Scheduling platforms

  • Website management and technical support

These providers are only permitted to use your information as necessary to perform their services.

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Legal Requirements

We may disclose your information if required to comply with applicable laws, regulations, or legal processes.

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Business Transfers

If our business is sold, merged, or acquired, your information may be transferred to the new owner, but will remain protected under the terms of this Privacy Policy.

4. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Unsubscribe from promotional emails or text messages at any time.

  • Data Portability: Request your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information below.

5. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When updates occur, the “Last Updated” date at the top of this page will be revised. We encourage you to review this page occasionally to stay informed about how your information is protected.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 

Vitality Salon Cooperative

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